Being in a growing company under the industry of telemarketing, it is hard to keep up with regulations that cannot be done through the screen. So, when my boss assigned me to find mid-tier audit firms that will assess our business operations, my initial reaction was to find one online. In our generation today, this would be a normal reaction because everything, meaning information, is now accessible online. Do not worry because I did not just choose the first one that appeared in the results page. I did my own research about the company too.
Signs that an audit firm is good
Based on this experience alone, I can tell you what are the signs that you are in touch with good-quality mid-tier audit firms! Of course, you should use these signs, if applicable, to find other service providers out there.
1. They respond fast
Obviously, a good audit firm will be willing to assist your business’ needs. One way to find out what those needs are is to communicate with you. So, if you reached out or messaged a firm, they should be able to respond as soon as they can. Personally, I can wait for a response no later than 3 working days. Any response early than that is a good sign that the firm is legitimate and client-centred!
2. They have an official website
As mentioned, I found Nexia TS online and contacted them using the contact information I found on their ‘contact us’ page. You will know that a firm is legitimate if they display their contact information openly on their website! More than that, you should look into the pages on their website because they should have a description of their services. This will allow you to have an idea of what to expect of their services when you do get one from them. As for me and our company, I looked into their professional business advisory and audit services.
3. They have a variety of services
Aside from what you need, it is a good sign if a firm offers other services that you might find effective as a solution to your company’s needs. In our case, my boss also needed penetration test services for the security of our database. This is what led us to partner with Nexia TS because they also have what we needed at the moment. I am grateful for that because I would no longer need to find another reputable company who can provide us with this service!
Now that I have all checked these qualities out with Nexia TS, I will briefly discuss how their services helped our telemarketing company.
Their knowledgeable auditors
After finalising our deal, Nexia TS sent us their professional team to begin the audit. They were a group of diverse people who are clearly knowledgeable of their profession. I was impressed by how they explained their audit processes to make us understand what they need to get from us so that they can accomplish the service we need. They were clear and concise, exactly what you should expect from mid-tier auditing firms in Singapore that had won awards for their excellence!
Their cybersecurity advisory services
Knowing that data is the new oil calls for the latest technology to assure your clients that their personal information is safe. So, as for us, who collects tons of personal information among our clients, we have assured them that we have a robust data security system. A way to prove this is to let them know that we had outsourced a data protection officer from Nexia TS to check that our system has met the minimum standards set by the law.
Their reasonable pricing
Even though we are improving in our business, staying ahead of our competitors can be costly. That is why we still opt-in choosing affordable third-party services that will help us maintain our status. This is what Nexia TS provided us. Their reasonable pricing on their penetration test services, for instance, had allowed us to stay within our yearly budget. This is what had impressed me because, with the quality of their work, you would have expected them to raise their numbers more! Fortunately, they set it all at a reasonable price!
Do I recommend them?
Looking ahead, our company can still stay on top of the industry because the services of public accounting firms such as Nexia TS will set a high standard for compliance and data security that places us ahead of the others. In short, if you want a quality service that can ensure your company follows the highest standards, then you should get Nexia TS!
Visit their website to get in touch with them today!