Electrical problems put you and your family in a dangerous situation that may lead to electrocution or even property damage. To avoid these situations, you have to regularly inspect faulty wires and consult with your electricity provider. If problems keep occurring, then maybe it is time to switch to a new provider.
Here are the signs that you need to find a new one immediately.
Blackouts happen frequently
Temporary loss of power could mean a lot of things like missing payment or cause of natural disasters. If these reasons do not apply to your situation and you are still experiencing blackouts, then the problem must be your supplier. Unscheduled outages usually mean that they cannot handle the demand of their consumers.
Their customer service is bad
When you call to call about your frequent blackouts and they take days to respond to your complaints, then you should start looking for other electrical retailers in Singapore. Bad customer service means that they are not dedicated to serving their consumers, thus do not expect your problems to be fixed soon.
Unexplained or hidden charges
Upon first communication, one of the qualities that you should notice is the company’s honesty. They should be able to elaborate on all the expenses that you will pay. Some electricity providers offer value plans that might be suitable for your lifestyle!
Poor installation and maintenance processes
Besides providing electricity to your home, electricity retailers are also responsible for installing their electrical equipment in your home. This includes their trackers, among others. If they cannot perform installation and maintenance services well, then you should find a provider who can do these.
Are you looking for a trustworthy electricity provider for your home in Singapore? Contact Union Power today! They offer value plans that might be suited for your lifestyle.
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